Covid-19 England Lockdown Update Dated: 05/01/2021
We want to reassure you that as a manufacturer our business will continue to remain open and processing orders as normal through the latest national lockdown (commencing 5th January 2021). NatureWall remains committed to providing a secure and safe environment for our workers and we will continue to follow the government guidelines closely. We will be suspending any in person collections or visits to our factory until further notice. However rest assured we have made further supply provisions and our couriers remain committed to delivering orders as fast as possible during this latest lockdown period, as such we don't envisage any changes regarding current delivery times for orders placed during this period.
FULL OFFICIAL ANNOUNCEMENT (COVID-19):
To all of our NatureWall customers,
During these unprecedented times we would like to highlight that the wellbeing of our staff and customers is always of the utmost importance and as such we are rigorously following the advice and guidance of the Government and Public Health England as we continue to run our business.
Our factory and warehouse remain at the highest levels of cleanliness and we are working proactively with our couriers Parcelforce who can confirm that Public Health England (PHE) has advised them that people receiving parcels are not at risk of contracting the coronavirus (COVID-19) as the virus does not live for long enough on parcels or letters to be transmitted.
In addition it is important to note that our product is solely manufactured in the UK and we are therefore confident that there will be no short or medium term effects to supply. As such we have made the appropriate provisions in our supply chain to guarantee this commitment to our customers.
We are therefore continuing to run our business as normal and are fully stocked with raw materials. However due to very high demand for DIY products at present we are experiencing an unprecedented number of orders online. As such our lead times will vary between 5-7 working days depending on the product and volume of your order.
If you have any questions or require any support regarding NatureWall products or delivery please call us on 01482 833479 or email firstname.lastname@example.org
As always we look forward to helping new and existing customers transform their homes over the coming months.
Best wishes and take care,